Frequently asked questions
Error message: "Manufacturer access disabled": Contact the manufacturer directly to reactivate access Error message: "Account disabled&qu...
Tue, 3 Dec, 2019 at 3:45 PM
In general, the email address associated with the Tradeplace account is different from the one used by the customer. Only our Support Team can modify it...
Tue, 3 Dec, 2019 at 3:48 PM
If you do not have access to a brand portal, this may be for the following reasons: You have not yet requested access to the brand Your access has bee...
Tue, 3 Dec, 2019 at 3:52 PM
The delivery address is registered with each manufacturer. To change the address, you need to contact the manufacturer(s) directly.
Tue, 3 Dec, 2019 at 3:54 PM
The logistics of orders is made directly by the brands. We invite you to contact the manufacturer of the order directly.
Tue, 3 Dec, 2019 at 4:38 PM
The logistics of orders is made directly by the brands. We invite you to contact the manufacturer of the order directly.
Tue, 3 Dec, 2019 at 4:39 PM
Depending on the country, several brands appear on the card for the manufacturer BSH: To access a specific portal, you must click precisely on t...
Wed, 10 Mar, 2021 at 3:58 PM